Have a question? Hopefully we can answer some of your questions here. If not, please do not hesitate to contact us.
A marker can absolutely be purchased from us and does not have to be purchased through a cemetery or funeral home.
Yes, absolutely! Once an order is placed with us, we take the steps to ensure with the cemetery that the correct size and style of marker is permitted on the plot. We then get an approval, in writing, from the cemetery.
No, you may come in and see us without an appointment, though making an appointment on Saturdays is recommended.
Yes, we do recommend you contact us to make an appointment when considering the purchase of a granite monument.
We require the name of the cemetery, section and plot location. Also, let us know if you are wanting the new marker to match an existing one.
Not necessarily. If you are unable to come in to see us, we can certainly communicate via telephone or email. We do however, recommend making an appointment to come in and see us when considering the purchase of an upright monument.
Yes we do. We also have design catalogues for viewing also at our shop.
All granite is not created equal; it has different properties, characteristics and mineral composition. 'Monumental Grade' is the highest grade of granite and must meet standards and requirements such as:
*Granite that is highly dense; to ensure low moisture absorption and to aid against staining and weathering
*Granite that is free of faults or cracks
*Granite that has not been polished with synthetic substances
*Granite that is suitable for a deep carving
Yes, most cemeteries have different size and finish regulations, depending on which section the plot is located in. We are quite familiar with these different regulations, but it is best if you contact the cemetery to confirm the marker size requirement.
For a flat granite in-stock marker, please allow approximately 4-6 weeks for completion.
For a bronze marker, please allow approximately 8-10 weeks for completion after a layout has been approved.
For an in-stock granite pillow marker, please allow approximately 4-6 weeks for completion.
For a custom designed granite upright monument, please allow approximately 12-16 weeks for completion.
Yes, certainly. Mandarin, Persian, Russian, Japanese, Romanian, Greek just to name a few... Any language can be placed on a marker.
Yes. Once your order is placed, you will receive a layout(s) for your approval before we proceed with production.
Yes, we do. Let us know what you have in mind.
The designing and granite carving are done at our shop in Vancouver.
Yes, we have a limited warranty on all of the work we do.
Certainly, you can send us a photo, or we will go out on site to the cemetery to view an existing memorial and will match it up as closely as possible.
For upright monuments, we go out on site, to the cemetery with our equipment to complete the new inscription. Please note however, on site works can only be commenced during the warm, dry summer months.
Yes, we do usually carry a few styles and sizes in stock. Please contact us and we can let you know if we have any in stock that adhere to the cemetery regulations, your family plot is located in.
We recommend making arrangements with us at least eight weeks prior to an unveiling date, for a standard pillow marker style headstone. For upright monuments, a minimum of 4 months is required.
No, you can make arrangements for the headstone prior to setting an unveiling date.
No, we will take care of that for you.
Yes, a photo is a beautiful way to memorialize your loved one. The portraits we offer are the highest quality in the memorial industry are fully warrantied against fading or cracking.
Yes, we take care of the delivery to the cemetery.
Depending on the cemetery. Some cemeteries require us to set the monument, while others require us to only deliver the monument and have their staff set them.
Yes, we do.
Yes, we do sell a variety of flower vases.