“When my dog, Ollie, of 13 plus years passed away in April 2022, I was completely devastated. Looking for a way to commemorate my fur-friend, I stumbled across the Pet Memorial section at JB Newall and decided to contact them. Kathleen was so compassionate and understanding of my grief and loss. She guided me with the utmost patience through the process of selecting Ollie’s garden rock, as well as the future rock for Bear, my other beloved fur-kid who passed several months later in January 2023. The JB Newall Team treated me with such warmth and respect while most people dismissed me as “crazy-dog-lady”. The final products are more impressive than we imagined, and just perfect. I couldn’t have been happier in a time where I feeling pretty low. Thank you JB Newall Team for the fine craftsmanship and utmost professionalism.”
