“Thank you for the so very human way you conduct your business. You have treated me with respect, efficiency and… tenderness. This speaks to me of long experience in working with people in the extremes of discordance. As well, you have not worked from under a shell of emotional separation from your clients. Your example has helped me to remain in the present while I deal with the unconscionable. It is brave of you to be open this way. You have my thanks and my admiration. With kindest regards.”
– Milton M. | West Vancouver, BC

“Thank you so very much for sending me the photo of my brothers refurbished memorial.  The staff did an exquisite job of refurbishing of my brothers memorial, the entire family especially my mother was extremely pleased. Please give them our sincerest thankful appreciation.”
Lore & Sansalone Family

“Thank you very much for your prompt and courteous service. You put my mind at ease knowing I was in the hands of such professional and knowledgable people.
Sarah G. / Vancouver, BC

“I am very excited to see the finished piece in place – I have no doubt it is beautiful. It is quite obvious that you excel not only in the fine craftsmanship of the memorials but great compassion for the bereaved as well.”
George Y. / Vancouver, BC

“Thank you so much for all your good work on behalf of the Hedley Cenotaph. The cenotaph looks most wonderful and the addition of two new soldiers’ names from the First World War – overlooked in the initial construction of 1919 – are such a pleasure to view every time I walk past the monument. So good to see these men now recognized, 100 years later, for their ultimate sacrifice.”
Jennifer D., Secretary Hedley Museum / Hedley, BC

“Thank you for helping my brother and I this morning.  You made what could have been a very difficult process actually very easy and comfortable.”
Glenda K. / Vancouver, BC

“Thank you so much for advising me of the completion and safe delivery of my mother’s memorial plaque to Mountain View Cemetery.  I appreciate your professionalism, care and valuable assistance with this entire process, along with the rest of your wonderful colleagues at JB Newall Memorials Ltd..”
Janice M. / Vancouver, BC

“On behalf of the Rupprecht family, I would like to convey our sincere gratitude to the whole J.B. Newall Team for creating the lovely memorial marker for my parents’ gravesite. We are delighted with the finished product and appreciate the fine craftsmanship that went into it. Meghan’s artistic layout and design are stunning, and Brodie did a beautiful job sandblasting the marker! Please convey our thanks to the whole “J.B. Newall Team” for their stellar professional services and kind personal care.”
 The Rupprecht Family

“I first used JB Newall Memorials in 1975 I believe. I was 16 and wanted a marker on my fathers grave. It was made and placed before I had finished paying for it. I returned for a memorial for my brother in 1975 and later in 2002 for my mom. This company couldn’t be more honest, sympathetic, helpful and professional.”
Deborah H. / Facebook

“Our family appreciates the services we have received from your company during the past four decades.”

” We very much appreciate the speed and professional manner with which you handled the memorial for our mother. Our family would like to take this opportunity to thank you for your services.”
Jorge P.

“I would like you to know how pleased I was with the prompt delivery, considering there were Christmas holidays in-between my order and the delivery.  Also, to let you know how wonderful the marker looks.  A job well done, your expertise I very much appreciate.”
Sharon B.

“We believe our choice of working with and trusting the expertise of JB Newall at this time of loss to be most professional and reassuring.”
Donn B.

“Thank you so much. We appreciate your professionalism and the empathetic way in which you handled the whole process in helping us choose the memorial to honour our mother.”
Sandi K.